Business writing and Oral Communication

 BROAD OBJECTIVES

The program is for business executives who need to improve their communication skills- both oral and written.

 CONTENTS

• Effective Communication; Importance of Communication

• Understand the process of communication and the errors arising in communication

• Oral communication- voice, intonation, word focus, mouth movements etc.

• Being a successful business writer- email; letter; report; proposal etc.- Understand the process of written communication and the errors arising in written communication

• Preparation: the do’s and don’ts to be kept in mind

• Elaborate understanding: 5 C’s Correct; Clear; Concise; Complete; Courteous

• Using improved Grammar & Vocabulary for effectiveness

• Use of Spellings: Phrases most commonly used; slang and lingo

 METHODOLOGY:

The Program methodology includes hands-on exercises and practice, Case Studies and Conceptual inputs/insights.