Narcissistic leadership is a leadership style in which the leader is only interested in him/herself. Their priority is themselves – at the expense of their people/group members. This leader exhibits the characteristics of a narcissist: arrogance, dominance and hostility. We are often obsessed with narcissistic leaders, or at we have ambivalence between the ones we like and the ones they promote.
Some observers have openly called Trump a narcissist in terms of a classical definition. Stephanie Marsh used the Narcissistic Personality Disorder description contained in the psychologists/psychiatrists Bible, the DSM-V as an assessment for Trump, concluding there was a match with various narcissistic traits. Dana Millbank, writing in the Washington post, retrieved a number of Trump’s quotes from his campaign speech that could be illustrative of the criteria that Marsh cited: “I’m really proud of my success,” “I’ve done an amazing job.” Millbank also completed a content analysis of Trump’s campaign speech in which he was self-referenced 257 times.
The public in general and even management experts are hypocritical about what makes a good leader. On the one hand we exalt and praise leaders who are basically nasty and abusive because they are financially successful and on the other hand, research shows that humble leaders whose focus is to serve others are equally successful, but more importantly, capture the hearts and loyalty of others. Which do we value more?
So it seems that abusive, narcissistic bosses are alive and doing well in the business world (and politics), and even exalted by the media. This is in sharp contrast to the research showing that humble bosses actually perform better and are better for the organization.
Humble leaders are more effective and better liked, according to a study published in the Academy of Management Journal. “Leaders of all ranks view admitting mistakes, spotlighting follower strengths and modeling teachability as being at the core of humble leadership,” says Bradley Owens, assistant professor of organization and human resources at the University at Buffalo School of Management. “And they view these three behaviors as being powerful predictors of their own as well as the organization’s growth.”
Rob Nielsen, author of Leading with Humility, argues that some narcissistic business leaders are treated like rock stars but leaders who are humble and admit mistakes outshine them all. There’s a difference between being a humble leader and being wishy-washy or overly solicitous of others’ opinions, says Arron Grow, associate program director of the School of Applied Leadership at the City University of Seattle and author of How to Not Suck as a Manager. He says being humble doesn’t mean being a chump and describes 6 ways in which leaders can be more effective by being more humble. Elizabeth Salib takes up on this theme in her article in Harvard Business Review, contending the best leaders are humble leaders. She cites Google’s SVP of People Operations, Lazlo Bock, who says humility is one of the traits he’s looking for in new hires.
Fred Kiel, head of the executive development firm KRW international, recently studied 84 CEOs and more than 8,000 of their employees over the course of seven years. The results, written up in the Kiel’s recent book Return on character, found that people worked harder and happier when they felt valued and respected. So-called “character-driven” CEOs who possess four virtues—integrity, compassion, forgiveness, and accountability—lead companies whose returns on assets are five times larger than those of executives who are more self-centered, he found.
Harvard Business School’s Amy Cuddy and her research partners have also shown that leaders who project warmth–even before establishing their competence–are more effective than those who lead with their toughness and skill. Why? One reason is trust. Employees feel greater trust with someone who is kind.
Researchers at the Wharton School at the University of Pennsylvania and the George Mason University School of Business examined what they call a “culture of compassionate love,” which involves feelings of affection, compassion, caring, and tenderness among co-workers at long-term care facilities. Though less intense than romantic love, the strong emotions involved still help create bonds between people. 16 months later the researchers checked in with each group. It turned out that a strong culture of compassionate love predicted benefits all around: less burnout, fewer unplanned absences, more teamwork, and higher work satisfaction for employees; fewer emergency room trips and higher mood, satisfaction, and quality of life for patients; and more satisfaction with the facility and willingness to recommend it for families. Research suggests that compassionate workplaces increase employee satisfaction and loyalty. A worker who feels cared for at work is more likely to experience positive emotion, which in turn helps to foster positive work relationships, increased cooperation, and better customer relations. Compassion training in individuals can reduce stress, and may even impact longevity. All of these point to a need for increasing compassion’s role in business and organizational life.